Free Market Research Surveys & Marketing Surveys

List Of Market Research Survey Templates And Marketing Surveys

Market Research Surveys & Marketing Surveys

QuestionPro is the leader in market research surveys and marketing surveys. These templates are written by expert researchers to help you get the best survey results. These market research survey templates and marketing survey templates consist of questions on a wide variety of topics that are critically important for a successful market research survey or marketing survey. Topics include conjoint analysis. consumer products, purchase process and evaluations, advertising and marketing effort evaluation and much more. You can also use these surveys for reference, example or as a sample survey. Or simply pick a template and get started with your ready made survey immediately!

Product Surveys

Conjoint Analysis Survey Template

8 questions

Conjoint Analysis Survey Template is one of the widely used survey templates. This sample survey template measures preferences for retirement housing and to learn from the various options (apartment type) provided to the survey takers as to which option will be best suited to them. This survey template most likely should be sent to people nearing the retirement age to understand their preferences regarding the living facilities they would want to avail upon retirement if they want to move into such retirement homes.

Product Surveys

Consumer Product Registration Survey Template

45 questions

Consumer Product Registration Survey template has questions regarding product registration, product information, purchasing habit, demographic questions etc. In this age of technology and sophisticated gadgets, there is a boom in consumers purchasing goods online. However, the charm of brick and mortar store still pleases a good percentage of the crowd. By deploying consumer product registration survey to the targeted audience, researchers can understand the preferences and purchasing habits of consumers. By asking key demographic questions, researchers can know reasons for purchasing a product and for whom was the product purchased.

Product Surveys

Sales Training Meeting Satisfaction Survey Template

13 questions

Sale Training Meeting Satisfaction Survey Template is designed to obtain feedback from participants engaging in sales trainings. This survey template can be sent to attendees of sales training with the objective of getting valuable feedback about the training session, what they found most useful and if it will help them improve their overall sales skills to generate more revenue. In this survey, there are a number of relevant questions regarding training material, skill-set covered during the training, questions related to giving feedback on the training sessions that were attended by the participants and similar questions. This is a short survey but can be customized to suit the needs of a researcher.

Product Surveys

Direct Mail Advertising Services Survey Template

42 questions

Direct Mail Advertising Service Survey Template is created to understand the advertising activities conducted on a regular basis. This survey consists of questions related to indulgence in the advertising activities of an organization, business or even individuals. This survey template has questions that help a researcher understand the needs of an organization or business related to their advertising needs and why would they want to advertise their products or services. This survey consists of questions that are a mix of market research and demography. This survey template can be modified and questions can be added to suit the need of a researcher.

Product Surveys

Purchase Process and Evaluation Survey Template

20 questions

Gasoline Purchase Process and Evaluation Survey template is designed to collect meaningful insights regarding gasoline purchase and usage. The survey template consists of 20 plus questions that a researcher can use to collect insights from anybody who uses gasoline to pump their cars. There are questions in this sample survey that ask the respondents give their opinion on gasoline purchasing habits, rising gas prices and what they think are the probable reasons for the steep jump in the gasoline prices.

Product Surveys

Sales Contact Form Survey Template

22 questions

Sales Contact Form and Lead Generation Survey Template is beneficial for any organization or business. Sales are one of the quintessential attributes of an organization. When a business is aiming at an increased turnover every client or customer is important. Sales contact form survey helps organization collect first-hand information regarding a potential client who is interested in either product or services or both, offered by an organization. This form helps businesses keep a record of people who make an inquiry and could be potential customers or clients. This is the first step for an organization to understand what are the needs of the clients and what product or services they need.

Product Surveys

Concept Evaluation and Pricing Study Survey Template

22 questions

Concept Evaluation and Pricing Study Survey Template can be used by any business or organization who is keen on collecting feedback from a target audience related to an upcoming product pricing and feature concepts. When an organization or a business has a an idea that they want to get right, concept evaluation and pricing study questionnaire can save a lot of time and money to concept test before bringing it out to the world. Concept evaluation and pricing study survey allow to refine a product concept, create good ad campaigns, new logo etc.

Product Surveys

Service Concept Test Survey Template

17 questions

Service Concept Test Survey Template helps businesses and organizations collect feedback from their clients/customers regarding a new line of service they have been planning to introduce. Good service ensures a positive customer feedback and a positive feedback ensures customer satisfaction and customer loyalty. Hence, by building service excellence, businesses or organizations can grow many folds. Implementing this survey example, organizations or brands can focus on retaining customers. This has proven to be more effective at increasing the sales revenue and reaching profit point. By using this sample survey template organizations and businesses can take the first step towards success.

Product Surveys

Brief Product Concept Test Survey Template

13 questions

Product Concept Test Survey Template is a questionnaire which consists of 7 critical questions on product testing. Every product, before it is actually introduced in the market, is an unproven idea. To convert the idea into reality, it is important that the product is accepted in the market. But before that, it is important for organizations or businesses to know if there is a demand in the market for a particular product or not. Once that clarity is obtained a survey can be deployed with specific questions that can help collect relevant information and reaction from a specific set of audience.

A concept testing survey enables you to test an idea or concept before introducing a product or service into the market. For a product or service to be successful in your target market, it is important to understand whether it will be well-accepted by your clientele or not. The process of collection and analyzing information about concept testing can be done using a concept testing questionnaire.

This survey template offers questions about importance of the concept, which features should be implemented to execute the concept, aspects of the concept that will most likely be widely accepted and other such factors.

For example, if Acme Dog Food company wants to launch a new bunch of dog food products for an Asian dog breed, they can send a concept test survey to these dog owners.

Product Surveys

Marketing Concept Test Survey Template

18 questions

Product satisfaction survey template allows organizations to better understand their product and help them measure customer satisfaction and usage. It also helps them discover ways to improve the entire customer experience with respect to the product. This questionnaire consists of questions that can be customized to suit the need of a researcher. This sample survey template by QuestionPro enables organizations and business focus on measuring customer loyalty by answering simple questions related to what they think about the product and if they are willing to recommend it to their family and friends.

Product Surveys

Customer Lead and Qualification Survey Template

18 questions

Customer Lead and Qualification Survey template is a B2B survey template that is carefully designed by experts at QuestionPro. This survey template consists of 10+ questions that can be easily customized to suit the needs of a researcher. This sample survey template can be used to collect data and information from customers/consumers for budget assigned to a particular product or service, purchasing intent of an organization, just to name a few. This questionnaire can be used for qualifying customer leads.

Product Surveys

Advertisement Evaluation Survey Template

27 questions

Advertisement Evaluation Survey Template designed by QuestionPro is designed carefully to accommodate questions to gain feedback about the concept of advertisements, their quality and how effective they are. From this survey template, a researcher can gain meaningful insights into what advertisements can do for a brand, this sample survey template helps researcher measure the effectiveness of advertisement and if do the trick and solve the purpose of effective brand promotion. This questionnaire consists of 15+ questions that can be easily customized according to the needs of a researcher.

Product Surveys

Advertising Effectiveness

32 questions

Advertising Effectiveness Survey Template by QuestionPro has more than 30 question samples to obtain feedback about ad relevance, believability, motivation, the impact of viewer's lifestyle on the ad etc. This questionnaire example can be edited according to the target audience to gain insights about the effectiveness of the ad, recall value associated with the ad, the ease of understanding the intent of the ad and other such factors related to the ad.

Product Surveys

Sales Training Evaluation Survey Template

20 questions

Sales Training Evaluation Survey Template by QuestionPro is carefully curated with relevant questions that seek feedback from participants who have attended a sales training. This sample survey template consists of 20+ questions that ask the participants to expresses to what degree they liked or disliked the training, training material, time allocated towards each session etc. This questionnaire can be easily customized according to the target audience to collect their opinion/suggestions and any further scope of improvement.

Product Surveys

Shopper Involvement Study Survey Template

32 questions

Shopper Involvement Study Survey Template by QuestionPro is designed to understand a customer’s knowledge and understanding regarding a product offered by a brand. This sample survey template consists of 30 plus questions, that helps an organization/business/researcher understand the probable reasons why a shopper wanted to make a purchase and the research that he/she put in before making that purchase. This questionnaire can be customized according to the need of a target audience.

Product Surveys

Corporate Marketing Evaluation Survey Template

34 questions

Corporate Marketing Evaluation Survey Template by QuestionPro is designed to evaluate the outward appearance of an organization or a brand. This sample survey template consists of 30+ questions that help an organization or brand evaluate everything from their mission statement to their advertising implementation. Corporate marketing is a means by which organizations can attract new customers. By deploying this questionnaire to respondents, organizations will be able to assess what kind of approach in terms of advertising or messaging will appeal to them.

Product Surveys

Warranty Card Consumer Product Survey Template

20 questions

Warranty Card Consumer Product Survey Template by QuestionPro consists of questions that help gain information from buyer regarding what product have they bought and the warranty card issued against it. This sample survey template consists of demographic questions, personal information questions and product purchase related questions, to name a few. This questionnaire enables a shop owner or a brand understand under what circumstances is the warranty card being used. This form consists of 20+ questions that can be customized to best suit a brand or shop owner.

Product Surveys

Sales Followup Survey Template

36 questions

Sales Follow up Survey Template by QuestionPro is designed to carry questions that gain meaningful insights from those shoppers/prospective clients who couldn’t be converted into customers. This survey template consists of questions to understand shopper behavior who do not make the purchase from a brand. These questions are very straightforward and help the survey responded choose appropriate reasons for not being to make that purchase. This questionnaire can be customized and questions can be altered/added/deleted to get the desired outcome from the survey.

Product Surveys

Dealer Feedback Survey Template

19 questions

Dealer Feedback Survey Template by QuestionPro is designed with questions to gather feedback from dealers about the products/services they are associated with. This sample survey template consists of different types of questions that help a dealer fill out appropriate information regarding their association with a third party organization, what sort of dealership they follow, what is the financials associated with it and much more. This is a comprehensive survey template which enables an organization gets complete dealer information to make dealer network stronger.

Product Surveys

Association Member Survey

7 questions

Association Member Survey Template has a collection of 7+ questions which are used to get feedback from members of an association. Association presidents edit this questionnaire example according to the applicability and purpose. This sample is modified to gain information about reasons to join the association, scope of improvements and other such details.

Product Surveys

Business Studies Survey Template

16 questions

Business Studies Survey Template by QuestionPro is designed by a team of experts carefully curated questions that help business or organizations gain information from their consumers. In this questionnaire, questions are based on product and service development, demographics, brand tracking, consumer behavior and industry insights. This form can help measure overall satisfaction of consumers, thus helping businesses make decisions that can help them perform better in the market. This sample survey is an excellent example for market research and business studies. This form consists of 12 questions. More similar questions can be added to this survey template.

Product Surveys

Dealer Feedback Survey Template

12 questions

Concept Evaluation and Pricing Study Survey Template can be used by any business or organization who is keen on collecting feedback from a target audience related to an upcoming product pricing and feature concepts. When an organization or a business has a an idea that they want to get right, concept evaluation and pricing study questionnaire can save a lot of time and money to concept test before bringing it out to the world. Concept evaluation and pricing study survey allow to refine a product concept, create good ad campaigns, new logo etc.

Product Surveys

Even Likert Scale Survey Questions Template

10 questions

Even Likert Scale Survey Template is designed by experts in the subject matter. This survey template consists of various examples where Likert Scale questions are used. Likert Scale is widely used to measure attitudes and opinions. It gives respondents options more than just yes/no. This questionnaire can be edited and more Likert scale questions can be added to obtain responses that don’t necessarily need a neutral option.

Product Surveys

Odd Likert Scale Survey Questions Template

10 questions

Odd Likert Scale Survey is designed by experts at QuestionPro. Odd Likert scale questions have a neutral option in the answer responses. The neutral option is present for those responded who don’t have an opinion about the question asked. In this survey template, there are different odd Likert scale question examples used to help the researcher understand where and how these questions can be used. In this sample survey template, there are 10+ question examples. This questionnaire can be customized to suit the needs of a researcher to align with their business or brand.

Product Surveys

Semantic Differential Survey Questions Template

34 questions

Semantic Differential Survey Template is designed by experts at QuestionPro. This survey template consists of different Semantic Differential scale question examples. Semantic Differential Scale in a survey or question is a question type that asks the respondents to rate a company, product or services etc. within the framework of a multi-point rating system. The answer options consist of opposite adjectives at each end. For eg. love/hate, like/dislike, happy/sad etc.

Product Surveys

Demographic Survey Questions Template

20 questions

Demographic Survey Template by QuestionPro is designed by experts with as many relevant demographic question examples. This survey template can be used by anyone who needs to collect demographic information. Demographic data collection can be a bit sensitive. Questions need to be framed in a manner not to hurt the sentiments of anyone who is sent the survey. This sample survey can be customized and used to suit the needs of a researcher

Product Surveys

Wind Energy Power Survey Questions Template

15 questions

Wind Energy Power Survey Template designed by QuestionPro consists of carefully curated questions by experts to gain feedback from people to understand if they are well informed about wind energy, their stance on wind energy and if they feel using this type of energy can save some non-renewable energy for the generations to come. This questionnaire consists of 15+ questions that help collect feedback and use this data to analyze the importance of wind energy. This sample survey template can be customized to suit the business needs and to collect research insights.

Product Surveys

Social Media Survey Questions Template

22 questions

Social media survey questions template is designed to collect information regarding the social media websites and what are the most preferred activities a person would like to carry out on social media. This sample survey template consists of questions that gather information about people’s social media usage. This questionnaire is designed by a team of experts after carefully calibrating the attributes and personalities of people.

Social media has become such an integral part of everyone’s life that it is close to the level of addiction. Studies reveal increased screen time and profound affinity to social media can lead to social withdrawal symptoms, where an individual only likes to communicate through such websites and not in person. Social media has both, positive and negative effects. For example, social media can be an excellent platform to advertise products and services too. It honestly depends on an individual how to use this platform.

Product Surveys

Marketing Survey Questions Template

15 questions

The Marketing survey template consists of questions that a business owner or an organization can ask its customers/clients/prospective clients for evaluating marketing intelligence. In this sample survey templates, customers are asked various questions to evaluate their needs from a product/service and plan the marketing activities accordingly. This sample questionnaire is created by a team of experts to collect the required responses from the clients. This survey template can be customized and modified to suit the business needs.

Conference Feedback Surveys

Seminar Evaluation Survey Template

22 questions

Professionals from various industries are always encouraged to participate in seminar to network with fellow professionals working for different organizations, to polish their skill sets, enhance their communication skills, possess additional confidence and motivation to work harder at the job. QuestionPro’s easy to customize seminar evaluation questionnaire sample template is quite straightforward for you to enter desired question and answer options which are easy and quick for the seminar attendees to fill out. You can analyze the most popular session of the seminar, was there anything that the attendees not appreciate, which factors were impressive and where can the seminar be improved in the future. Ask questions about topics of the seminar, staff in charge, motivational factors to attend the seminar, reason for attending, can be edited and included in the survey from this seminar evaluation template.

Conference Feedback Surveys

Conference Feedback and Evaluation Survey Template

13 questions

Conference evaluation survey is a primary research questionnaire to understand the success of the conference by collecting post-conference feedback from attendees. Why?

Because as an organization or event planner, your attendees are your customers. The best way to get collect meaningful feedback is to directly ask your customers, so you can get the most relevant information to conduct your post-conference evaluation effectively.

A recent report revealed that in 2018, the business conference industry is valued upto $30 Billion in the US alone. It also showed that there is a significant rise in spending and investment in organizing events. In other words, rising competition and use of events as a tool to cultivate talent and share knowledge.

However, in order to attribute for increasing expenditure on conferences, it is critical for ROI that organizers collect critical information from attendees to meet metrics, locate areas of improvement and grow the effectiveness and attendee experience with each event using simple and easy to answer conference evaluation surveys.

Below is a questionnaire template with the top conference evaluation survey questions to ask your attendees :

Conference Feedback Surveys

Workshop Survey Template

16 questions

Workshop survey template offers 10 customizable questions which can be asked to the attendees after or before conducting a workshop. This sample questionnaire is primarily to be sent after a workshop is held in order to understand whether the workshop met the attendees’ expectations or not and how can the quality of the workshop be improved. The question examples in this template can be broadly implemented by researchers to analyze the workshop topic, speakers, and overall quality.

Workshops are one of the best ways to learn or enhance skills and understanding of a certain subject. But for someone conducting a workshop, have you ever wondered how good your workshop was and have you identified if it was really helpful and people got some information out of it? These are some broad questions, helpful in gathering insights into what improvements or enhancements to make your workshop well-rounded and helpful? The ideal way to acquire this information would be through survey software.

Online survey software is an ultimate tool to collect and deduce information. It is not only a data store for your collected information but can provide statistical and research outcomes from your data.

Focus Group Surveys

Focus Group Recruitment Questionnaire Survey Template

18 questions

Hardware Product Evaluation Survey Template is used to evaluate the importance of various attributes for a hardware product. A questionnaire creator intending to understand the factors that contribute towards the success of a product, can edit this sample and include questions and examples pertaining to his/her hardware product type.

Hardware and Software Surveys

Hardware Product Evaluation Survey Template

19 questions

Improving hardware product features to meet customer requirements can often be expensive which makes it a critical decision making aspect for the product owner. If an organized data-oriented approach is adapted to understand customer needs and expectations, it becomes easy to make decisions about updated hardware product features. Apart from money and research, there are two more important factors which go into purchasing a hardware product: effort and time. Hardware product evaluation survey template sample offers you the right questions to obtain insightful information from customers about brand reliability, installation procedure, value of money and other such hardware product feature and pricing expectations. You can customize this sample questionnaire template according to the industry of the hardware product so that you cater to your target audience.

Hardware and Software Surveys

Software Evaluation Survey Template

14 questions

15 Software Product Evaluation Survey questions with sample questionnaire template to evaluate the importance of various attributes for a software product. This software evaluation template can be used by software product researcher intending to understand the factors that contribute towards the success of a product, can edit this sample and include questions and examples pertaining to his/her software product type.

Hardware and Software Surveys

Pre-Installation Survey Template

20 questions

A company puts in a considerable amount of time into conducting research about the products/services. You as a service provider, must understand the importance of various factors such as website information quality, training about the product networks, pre-engineering consultation, and other such factors which can be done using a survey template. QuestionPro offers a sample survey that includes questions revolving around all pre-installation aspects that have different priorities for the customers, for example - technical support, round the clock on-call assistance, involvement of a third-party for installation etc. If an organization uses this survey example to understand pre-installation preferences, it becomes easier for them to cater to customer demands and in turn help in converting these prospective companies into loyal buyers.

Hardware and Software Surveys

Technical Documentation Survey Template

11 questions

Technical documentation survey template provides access to customer feedback about the technical documents for your products. It is integral to have systematically documented information for hardware or software products in manufacturing, electronics, or any other consumable product industry. Technical documentation provides a better understanding of the product with specificities which not be quite evident to the users at first. Your organization should keep the target audience in mind while writing technical documentation. Using this sample survey, you can ask the customers to provide information about their satisfaction levels regarding the aptness of content, quality of covered details, usability and implementation using the technical documentation and how can your company improve the quality and details of documentation. This survey example can be customized according the technology you offer and the details you expect from this survey.

Hardware and Software Surveys

Evaluation of Market Potential Survey Template

15 questions

The evaluation of market potential survey template can be used in case you are intending to launch a new business or a new product or service in an already established market. The market potential varies directly according to the change in the region. This survey example can help you in understanding whether the customers would prefer purchasing the product online or offline, which region do they belong to, how much are they willing to spend on a particular product, what are their likes and dislikes etc. This customizable sample survey template can be edited to include questions which can provide insights about the sense of urgency in the audience, is there enough market size to accommodate a new business or a new product along with the already existing businesses, what can be the price range for the products, how easy or hard will it be to acquire a new customer in the market, what unique can your company offer that will suffice market requirement, will there be scope for growth in the market in the next 10-20-30 years so that it is worth spending a fortune to launch a business or product or service.

Hardware and Software Surveys

Hardware Post Installation Satisfaction Survey Template

11 questions

Once a hardware product is purchased, one of the best practices to evaluate customer satisfaction is to send across a hardware post installation satisfaction survey. QuestionPro post installation satisfaction sample questionnaire offers editable questions which can be used to obtain information about whether site preparation instructions were provided in time, were the instructions straightforward or did they require assistance, timely delivery of hardware product as promised, guidance for on-site installation etc. This questionnaire example has been prepared by industry experts and also includes questions about frequency of usage, customer satisfaction levels after installation, likelihood of product recommendation to evaluate whether the hardware product installation was successful or not.

Hardware and Software Surveys

Product Purchase Process Survey Template

20 questions

The product purchase process suggests the steps followed by a customer to finally buy the product. A standard procedure of product purchase involves identifying customer demands or requirements, research, analysis of various choices and pre and post purchase evaluation. By editing the product purchase process survey template, you can ask the customers when did customers purchase the product, which model of the product did they purchase, source of obtaining information about the product, whether the purchase was online or offline, reason to make the purchase, preferred product features etc. Understanding customer demographics is also an important part of the product purchase process sample survey. You can edit the demographic elements of this survey example according to the required details such as age, region, family income, gender, etc.

Hardware and Software Surveys

QuestionPro Demonstration Survey Template

4 questions

Demonstration Survey Template by QuestionPro includes questions and examples of different categories. This questionnaire sample can be edited according to the required question types such as rank order, multiple choice question, net promoter score question etc.

Hardware and Software Surveys

Consumer Electronics Survey Questions

41 questions

Consumer electronics survey questions is a questionnaire to gather information about the shopping experiences of consumers when purchasing electronics. This survey aims to identify the thought process of a consumer when purchasing an electronic device, which can enable a company to launch new products, manage supply of the stock, etc. Consumer electronics survey can enable companies to understand the market demand, understand the flaws in their product and also find out issues in the various processes that influence the purchase of their goods.

The market size for United states consumer electronics industry is estimated to reach $377 billion in 2018. Consumer electronics are needed on a day to day basis. One might say they are becoming a necessity for every person around the world. For every task that we do, we can have an electronic device do it faster. Because of the ease of use and saving time, all of us prefer to purchase these devices, which indeed makes life easier. Consumer electronics can be devices like Television, cellphones, radios, dryers, printers, computers, gaming consoles, etc.

Following are the questions to gather information about consumer electronics and what are the factors that influence the purchase of a device

Website Surveys

Evaluation of Potential for E-Commerce Services Survey

17 questions

E-commerce has evolved to be one of the most preferred mediums for shopping. An evaluation of potential for e-commerce services can be done using a survey template about the e-commerce website and the services offered. This sample survey can also help you with competitor analysis of the quality of the website, reason for visiting the website, ease of navigation, any problems in downloading files on the website etc. By customizing this survey example, you can get customer ratings for website attractiveness, efforts put by them to find your website, website content and visual appearance, challenges for operating the website are integral to make improvements on the website. It contains questions which can be instrumental in deciding points of website enhancements.

Website Surveys

Digital Marketing Activities Survey Template

18 questions

An organization’s website plays an integral role in all the digital marketing activities. This survey template offers questions that can help you in acknowledging the need for a website to purchasing a domain name to developing web hosting services, this sample survey questionnaire contains questions to collect answer from respondents about these aspects. As technology progresses, digital marketing activities have gained momentum and are largely responsible for driving small and large scale businesses. All the key stakeholders of an organization are now interested in designing effective digital marketing strategies because an appropriately designed digital marketing strategy can not only improve your website signups but also lead to a boost in sales. After getting inputs for these sample questions about the role of respondent in website services of their company, questions about company budget for web-related activities, information about website domain and online purchase of website services can be asked.

Website Surveys

Web Customer Service Evaluation Survey Template

18 questions

Maintaining online presence requires a remarkable amount of effort to keep website visitors satisfied and customer service is an integral factor that contributes extensively towards customer satisfaction and loyalty. With the progress made in the technological mediums, customers expect real-time solutions to all the small and large problems they face with your products and services. Your company website is the first medium they approach to obtain a solution to their complaints. There is a constant increase in online sales which is an indication that there will be a need for consistent web customer service. With this sample survey template, you can gain insights about how to improve web customer service, understand customer experiences and make enhancements on the basis of the observations. This survey example can be customized according to the detail of information you require from your customers about the offered services.

Website Surveys

Website Visitor Profile Survey Template

10 questions

Every website visitor is important for the business. Satisfying each of these visitors should be the primary goal of an organization. This survey template offers customizable questions that can be helpful in obtaining insights about the use of website, current hardware and software specifications, visitor demographic information and other details regarding the website visitor.

A website visitor profile survey gives you a superior comprehension of who visits your website, how they got there, how often do they visit and how they consume information on your website. Embedding a QuestionPro survey into your website can provide in-depth analytics and insights into visitor behavior and help to accumulate visitor ethnographic information that you can use to appraise your website's design and function.

A profiling survey is used to accumulate key demographic information of your customers. These surveys are used to upgrade your customer’s experience by giving them a bird's-eye view of an upcoming opinion poll. This also monitors that once you have collected information, those profiles don’t get asked repeated questions or request for repeated information so that the respondent isn’t irritated or put off to repeat your website again. Profiling surveys also assist you prudently target the right surveys to the right crowd.

This sample questionnaire also includes questions to gain information about the frequency of customer visits on the website, whether they are first-time visitors and reason for visiting the website.

Website Surveys

Online Retailer Evaluation Survey Template

23 questions

Online retailer evaluation survey template helps your capture critical customer feedback on your online retail market place. The online retail market in the US alone is set to cross $500 Billion in 2018. This is also a time period when more and more online businesses are understanding the importance of conducting insightful online retailer evaluation surveys to keep accurate tabs on customer opinion, their needs and expectations. This sample survey is designed to help you capture important information on how your customers perceive your online retail brand, how satisfied they are and whether they are willing to recommend your brand to others. You can use this questionnaire as a survey example, make edits and send your survey, or you can directly pick and send this ready-made questionnaire template.

Website Surveys

University Bookstore Online Survey Template

28 questions

University Bookstore Online Survey Template offers questions to determine products and services to be offered. QuestionPro questionnaire sample includes questions about factors that prompt an online purchase, occasions on which online purchase is usually done and other information about the online university bookstore.

Website Surveys

Website Evaluation Survey Template

13 questions

Website evaluation survey template offers questions to gain feedback about a website update or a brand new website. The best way to improve your website is to ask the right questions to the right people, i.e. your target market. Customer suggestions and feedback often form the core of any business and when your business revolves around customer suggestions, it is important to conduct surveys regularly. Reaching out to customers using this survey example will allow you to understand customer preferences and improve your website in this process.
Sending out this sample questionnaire can be a humbling experience for all the designers, developers and marketers involved in the website development process. Various open-ended and closed-ended survey questions are included in this template that can be instrumental in giving the customers a voice and to be critical of the website. Google Analytics and other website analysis tools can tell you the number of people converting into loyal buyers from the website but sending out this survey and directly communicating with customers can be effective for you to understand “why” or “why not” the prospects are converting to buyers.

Website Surveys

ISP Service Evaluation Survey Template

17 questions

Customer service is generally a very sensitive issue with respect to an Internet Service Provider (ISP). There are a significant number of cases where customers switch ISPs frequently due to dissatisfaction and the general mediocrity in the ISP business. Consumers can get in touch with an ISP anytime - anywhere, due to which customer satisfaction becomes easily controllable for ISPs around the globe. Real-time and efficient customer service along with best-in-class technical support are two factors which control customer satisfaction.
It has been proven over the last decade that those ISPs who prioritize customer service definitely have an edge over the others in the market. It is advisable to send across this survey template to all your customers to know them better so that you can serve them better and retain them in this ever-growing and overcrowded ISP market. This questionnaire offers questions to obtain insights into ISP connection quality, installation process, the operating system used to contact customer service, customer service rating etc.

Website Surveys

Website Retailer Satisfaction Survey Template

9 questions

It is observed that 8 out of 10 customers are of the opinion that brands are now more concerned about customer satisfaction than they were 10 years ago. There is a yearly increase of 150% in the customers who prefer shopping via website retailers. This is an indication of important it is to consider customer satisfaction at every step of your business. With an increase in the number of mobile consumers, there is a definite chance of an exponential rise in the visitors of a website retailer.
QuestionPro offers this website retailer satisfaction survey template is accumulated by experts in website retail. Consumers are slowly and gradually preferring making purchases via website retailers and shunning the traditional physical retailers. This questionnaire considers this central fact and all the questions revolve around it.

Website Surveys

Website Visitor Follow-up Survey Template

17 questions

Website visitor follow up survey template offers questions about how helpful was their experience on your website, their demographic details for retargeting, number of hours spent online, other hobbies which may or may not be related to your product but can be instrumental in knowing the customers better, suggestions on how you can enhance your website and other such aspects related to website visitors.
Following up and keeping track of visitor information can be cumbersome but by sending out this questionnaire, you can conveniently follow up with the visitors and collect information in real-time. You can benefit the most from these website surveys as they are used to gather integral visitor information and their feedback about your website.

Website Surveys

Purchasing on the Internet Survey Template

12 questions

After the dot-com explosion in the early 2000s, internet has changed the way people make purchases, read the news, make critical investments or any other transaction. Internet shopping, in particular, has become incredibly popular in the last 10 years and is constantly growing at the rate of almost 20% year-on-year. In 2016-17, it was reported that customers prefer doing 51% of their shopping on the internet. Experts at QuestionPro have recognized the need to cater to purchasing products on the internet and the habits consumers exhibit while shopping on the internet and designed a survey template accordingly.
This sample questionnaire offers questions that provide researchers insights about frequency of online purchases, category of purchases, reason for a particular purchase, will to spend for a specific product and other aspects related to purchasing over the internet.

Website Surveys

Website Demographics Survey Template

17 questions

Website Demographics Survey Template offers questions and examples that provide insights on how the respondents get the information about the website, products/services that they maybe interested in and other demographic information. QuestionPro questionnaire sample includes a set of questions demographic information such as age, region, education and other information such as reasons of using the internet, purchasing intent etc.

Website Surveys

Internet Purchase Dialog Survey Template

12 questions

Internet Purchase Dialog Survey Template offers questions to determine shopper feedback to the internet retailer while shopping. QuestionPro questionnaire sample has questions that consider all the internet purchases a respondent might have had in the past. For example, questions about whether the respondent had taken time out to provide honest feedback for the purchase made on the internet.

Website Surveys

Music Website Survey Template

10 questions

Every individual working in the music industry will vouch for the fact that it takes a lot of effort to understand music preferences of people belonging to different cultures and backgrounds. Curated by music experts, this survey template offers questions which can be used to understand which section of your website did they prefer over the others, which type of music do the visitors prefer, feedback on new features that can be incorporated into your music website.
Questions from this sample survey can be edited according to your genre and sent out to all your website visitor by embedding it on the website, sharing the survey on social media or sending it via email.

Website Surveys

Website Evaluation Survey Template

19 questions

Website Evaluation Survey Template offers questions about website such as placement of menu, userfriendliness of the download option etc. which help to determine customer usage patterns and overall site desirability. This sample can be customized according to the niche of the website and that target audience. For example, a startup will have slightly modified questions in the questionnaire for website evaluation in comparison to a multi-national organization. This is the main reason to edit every survey template according to the requirement to gain the best results.

Website Surveys

Internet Habits and Uses Survey Template

9 questions

Recent researches have reported that 98% of people between the age group of 18-29 and overall 89% adults use internet. The internet habits and uses survey template offers survey questions which can be influential in learning about the comfort levels among customers for internet usage, online product purchasing preferences, issues with the internet today and other such factors related to internet habits and uses.
There is a pool of information available for people to explore. Some people would prefer political information while the others would prefer information related to self-help. Every person having access to the internet would definitely use it differently. This survey sample can be customized according to the level of information required.
A survey example such as this can be critical in address the varied internet habits and uses. By acknowledging and analyzing the answers received for the questions, you can understand your target market’s internet using capabilities and edit your current sales-marketing strategies accordingly.

Website Surveys

Web Demographics Survey Template

27 questions

Web Demographics Survey Template offers questions about customer website usage. QuestionPro questionnaire sample has a list of more than 25 questions such as where did the customer find the organization's information from or for how long have the users been using the internet.

Website Surveys

Website Information Quality Survey Template

16 questions

Website information quality is one of the most influential parameters to drive your online business. Research conducted to understand the impact of website information quality on customer loyalty and satisfaction indicate that precise and accurate information of the website can lead to a tremendous increase in customer satisfaction. This survey template offers questions to understand whether the information available on the website was helpful for the users and if not, how can you improve it.
A survey sample like this can be edited as per the niche of your website to gain insights about the business sector of your target market, how instrumental is the visitor’s role in their organization and other demographic information.
Researchers can use this survey example to understand the purchasing intent of the website visitors. After collecting feedback on ways to improve website information quality, they can implement the factors where enhancements can be made according to customer inputs.

Website Surveys

Website Feedback Survey Template

23 questions

An unhappy customer can lead to 26 other customers to not purchase your product/service, while happy customers share their pleasant experience with 9 others. In any case, a customer on your website can provide valuable feedback to identify and eliminate issues they frequently face. A website feedback survey template includes questions about rating various aspects of the website, reasons for visiting the website, how did the customers know about your website and other similar questions.
This survey sample can be customized according to the detail of information required from the target market. Feedback about whether the visitor would revisit your website to know more about your products/services, frequency of visiting your website, demographic details can be obtained using this survey example.